Course Description:
Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers” job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.
The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.
Course Outline:
Module One: A History of Human Resources
- A Brief History
- What is Human Resources Today?
Module Two: The Interview Process
- The General Format
- Types of Questions
- Do”s and Don”ts
Module Three: Employee Orientation
- The Orientation Process
- The Role of Management and the Role of Human Resources
- Tips and Tricks
Module Four: Following Up with New Employees
- Daily Checklist for the First Week
- Following Up at the End of the Week
- Weeks and Months Later
Module Five: Workplace Safety
- Understanding Your Role and Responsibilities
- Understanding Local Rules
- Understanding Industry-Specific Rules
Module Six: Dealing with Harassment And Discrimination
- Defining Harassment
- Types of Workplace Discrimination
- A Manager”s Responsibility
- An Employer”s Responsibility
Module Seven: Workplace Violence
- Defining Violence
- A Manager”s Responsibility
- An Employer”s Responsibility
Module Eight: Managing Employee Performance
- Choosing the Time and Place For Feedback
- Types of Employee Appraisals
- Using the Feedback Sandwich
- Encouraging Growth and Development
Module Nine: Disciplining Employees
- Understanding Your Role
- Understanding Your Choices
- Having the Meeting
- Following Up
Module Ten: Terminating Employees
- Documenting Events
- Preparing for the Decision
- Making the Decision
- Communicating the Decision
Module Eleven: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
Learning Objectives:
- Understand HR’s role as a vital contributor to your organisation’s success.
- Discover strategies to attract and retain top talent.
- Examine best practices for managing performance and creating compensation, training and benefit systems that drive bottom-line results.
- Identify and deal with potentially explosive issues with an eye to both legal requirements and the needs of your business.
- Analyse HR issues and develop action plans you can implement in your organization
- See how HR and non-HR functions in every organization can create an effective, complementary work environment.
Certification
Once after the training you receive course completion certificate from Mangates
Who Can Attend?
Anybody who is interested in learning Human Resource Management Skills
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